Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
This Privacy Policy explains how Prometheus Vision collects, uses, discloses, and safeguards your information when you use our AI and machine learning consulting services and related digital platforms. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.
Quick Summary: We collect minimal personal information necessary to provide our service, use industry-standard security measures, and never sell your data.
Account Information
- • Full name and email address
- • Encrypted password
- • Profile picture (optional)
- • Company information (optional)
Payment Information
- • Billing name and address
- • Transaction history
- • Subscription status
- • Payment method (tokenized)
Usage Data
We automatically collect certain information when you use our service:
Technical Information
- • IP address and location
- • Browser type and version
- • Device information
- • Operating system
Usage Patterns
- • Pages visited
- • Features used
- • Time spent on platform
- • Access times and dates
Service Provision
- • Account creation and management
- • Processing payments and subscriptions
- • Providing customer support
- • Delivering requested features
Communication
- • Sending important updates
- • Security notifications
- • Product announcements
- • Support responses
Improvement
- • Analyzing usage patterns
- • Improving features
- • Performance optimization
- • Bug fixes and updates
Security
- • Fraud prevention
- • Security monitoring
- • Abuse detection
- • Legal compliance
We never sell, rent, or trade your personal information to third parties for marketing purposes.
Service Providers
- • Stripe: Payment processing
- • SMTP Provider: Email delivery
- • Self-hosted: Database infrastructure
- • Cloud hosting: Web application hosting
AI & Analytics
- • Internal analytics: Anonymous usage data
- • AI models: For project deliverables only
- • Error tracking: Performance monitoring
- • Project tools: Collaboration platforms
Account Data
Retained while account is active + 30 days after deletion
Payment Data
7 years for tax and accounting purposes
Usage Logs
90 days for security, then anonymized
You can request account deletion at any time, which will remove your personal information within 30 days, except where retention is required by law.
Access & Control
- • View your personal data
- • Download your data
- • Update incorrect information
- • Delete your account
Communication
- • Opt-out of marketing emails
- • Manage notification preferences
- • Withdraw consent
- • Object to data processing
How to exercise your rights: Contact us at privacy@prometheusvision.ai or through your account settings. We will respond within 30 days.
Technical Measures
- • End-to-end encryption (HTTPS)
- • Encrypted database storage
- • Secure password hashing (bcrypt)
- • Regular security audits
Operational Security
- • Multi-factor authentication
- • Access controls and logging
- • Regular backups
- • Incident response procedures
Important: While we implement strong security measures, no system is 100% secure. We recommend using strong passwords and enabling two-factor authentication.
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Your information may be transferred to and processed in countries other than your own, including the United States, where our service providers are located.
Safeguards in Place
- • Standard Contractual Clauses (SCCs)
- • Adequacy decisions where available
- • Certification programs
- • Binding Corporate Rules
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
Additional Rights
- • Right to be forgotten
- • Right to data portability
- • Right to restrict processing
- • Right to object to processing
Legal Basis
- • Contract performance
- • Legitimate interests
- • Legal obligations
- • Consent (where applicable)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
Your Rights
- • Right to know what data is collected
- • Right to delete personal information
- • Right to opt-out of data selling
- • Right to non-discrimination
Categories We Collect
- • Identifiers (name, email, IP)
- • Commercial information
- • Internet activity data
- • Inferences about preferences
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- • Email notification to your registered address
- • In-app notification when you next log in
- • Updated "Last modified" date at the top of this policy
- • Prominent notice on our website
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions about this Privacy Policy or our data practices, please contact us using the following methods:
General Privacy Questions
Data Protection Officer
Response Time: We will respond to all privacy-related inquiries within 30 days of receipt.
Questions About Your Privacy?
We're here to help. Contact our privacy team with any questions or concerns.
GDPR compliant • Data protection • Transparent practices