General Terms and Conditions of Sale
Terms governing the sale of AI consulting services by Prometheus Vision
These General Terms and Conditions of Sale (GTC) apply to all services provided by Prometheus Vision SRL, a company incorporated under Belgian law. Any order implies unreserved acceptance of these conditions.
In case of conflict with other documents, the specific terms of the quote or contract prevail over these GTC.
Prometheus Vision offers the following services in the field of artificial intelligence and technology consulting:
Strategic Consulting
- • AI audit and enterprise diagnosis
- • Data and AI strategy definition
- • Feasibility studies and proof of concept
- • Digital transformation support
Development and Integration
- • ML/AI model design and development
- • Integration of existing AI solutions
- • Web and mobile application development
- • Data infrastructure implementation
Training and Support
- • Customized AI/ML training
- • Skills transfer
- • Ongoing technical support
- • Evolutionary maintenance
Quote Preparation
All quotes are prepared free of charge after analysis of client needs. The quote details the nature of services, provisional schedule, and pricing conditions. It is valid for 30 days unless otherwise stated.
Order Validation
The order is considered firm upon receipt of the signed quote accompanied by the deposit payment mentioned (generally 30% of the total amount). Any subsequent modification will be subject to an amendment.
Cancellation
Any cancellation by the client after validation results in payment of costs already incurred and, where applicable, a flat-rate indemnity of 20% of the remaining amount due.
Pricing
Prices are quoted in euros excluding taxes. Applicable Belgian VAT (21%) will be added. Rates may be revised annually with 30 days notice.
Payment Terms
- • 30% deposit on order
- • Intermediate payment according to defined milestones
- • Balance on final delivery
- • Payment term: 30 days from invoice date
Payment Methods
- • SEPA bank transfer
- • Credit card (Visa, Mastercard)
- • Direct debit (upon agreement)
Late Payment
Any late payment automatically results in late payment interest at the legal rate plus 5 points, as well as a flat-rate indemnity of €40 for recovery costs.
Execution
The indicated deadlines are given for information purposes. Prometheus Vision commits to implementing the necessary means to respect the agreed schedule. Any significant delay will be communicated to the client.
Acceptance and Validation
For each deliverable, the client has 10 working days to submit observations. After this period, the deliverable is deemed accepted. Any reservations must be formulated in writing.
Mid-Project Modifications
Any request to modify the initial scope will be subject to an impact assessment and an amendment if necessary.
Provider Obligations
- • Execute services with diligence and professionalism
- • Assign qualified personnel
- • Respect confidentiality rules
- • Inform the client of any difficulties
- • Provide appropriate documentation
Client Obligations
- • Provide necessary information and access
- • Designate a responsible contact person
- • Validate deliverables within deadlines
- • Pay invoices on due dates
- • Respect the provider's intellectual property
Prior Rights
Each party retains ownership of its prior rights. Prometheus Vision's proprietary tools, methodologies, and frameworks remain its exclusive property.
Deliverables
Unless otherwise stated in the contract, rights to specific deliverables developed for the client are transferred to them after full payment. This transfer covers rights of use, modification, and exploitation.
Third-Party Components
Deliverables may incorporate open source or licensed components. The client agrees to respect the applicable licenses communicated upon delivery.
The parties undertake to maintain confidential all information exchanged in the context of the business relationship, including:
- • Technical and commercial data
- • Strategic information
- • Personal data
- • Know-how and methods
This confidentiality obligation continues for 5 years after the end of the contractual relationship.
Excluded are public information or information that must be disclosed under legal obligation.
Prometheus Vision guarantees that deliverables conform to agreed specifications. In case of non-conformity, the provider commits to correcting anomalies within a reasonable time.
The warranty applies for a period of 3 months following final acceptance.
Warranty Exclusions
- • Modifications made by the client or a third party
- • Non-compliant use with recommendations
- • Unforeseen changes in technical environment
- • Force majeure
General Liability
Prometheus Vision's liability is limited to direct and foreseeable damages. The amount of damages shall not exceed the total amount of the services concerned.
Exclusions
- • Indirect damages (loss of revenue, commercial prejudice...)
- • Damages resulting from client fault
- • Force majeure
Prometheus Vision has professional liability insurance covering the services provided.
Termination by Right
Each party may terminate the contract in case of serious breach by the other party, not corrected within 30 days following formal notice by registered letter.
Termination for Convenience
The client may terminate at any time subject to payment of services performed and 30 days notice. Deposits paid remain acquired.
Consequences
- • Settlement of services performed
- • Return of documents and access
- • Maintenance of confidentiality and IP clauses
Amicable Resolution
In case of dispute, the parties undertake to seek an amicable solution before any legal action. A mediation process may be implemented.
Jurisdiction
Failing amicable agreement, the courts of Brussels have sole jurisdiction. Belgian law applies.
ODR Platform
In accordance with European regulations, consumers may submit their disputes on the European online dispute resolution platform: ec.europa.eu/consumers/odr
Questions About Our Terms?
Contact our team for any questions regarding these terms.
Belgian law • Professional services • Clear commitments